Returns & Exchanges

At Saint Valentine Jewellery, we want you to love your new pieces; if they aren’t quite right, we offer returns or exchanges within 30 days of purchase. Please ensure items are unworn and in their original packaging to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely place the jewellery in its original branded box and velvet pouch, ensuring the package is sealed to prevent damage during transit.

3

Ship Your Return

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postal service location.

4

Receive Your Refund

Once our team inspects your returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing